CTN Platform Tester Questionnaire

1. Account Registration & Login

1.1. Were you able to create an account easily?
Yes No
1.2. Any issues or suggestions for improvement in the registration process:

1.3. Did you receive a temporary password via email?
Yes No
1.4. Were you able to change the temporary password successfully?
Yes No

2. Booking Process

2.1. Did you find the room search process easy to navigate?
Yes No
2.2. Any issues or suggestions regarding room descriptions or images:

2.3. Were you able to select desired dates, guests, and preferences easily?
Yes No
2.4. Any feedback on the booking confirmation process:

2.5. How long did it take to receive a booking confirmation for "Book on Request" rooms?

3. Discounts and Payment

3.1. Were you able to request a group booking discount code?
Yes No
3.2. Was the discount code accurately applied to the final price?
Yes No
3.3. Did you experience any issues during the credit card payment process?
Yes No
3.4. If applicable, were wire transfer details clear and easy to follow?
Yes No

4. Account Management

4.1. Were you able to access 'My Account' from the homepage or menu?
Yes No
4.2. Were all your bookings listed with correct details?
Yes No
4.3. Did you find your transaction history complete and accurate?
Yes No
4.4. Did rooms remain saved in your wish list upon logging in again?
Yes No
4.5. Was the password reset process smooth and easy to follow?
Yes No

5. Document Reviews

5.1. CDL Card Document: Was the content clear and complete?
Yes No
5.2. Feedback on CDL Card Document:

5.3. CTN Partner Document: Was the content clear and complete?
Yes No
5.4. Feedback on CTN Partner Document:

5.5. CTN Charity Program Document: Was the content clear and complete?
Yes No
5.6. Feedback on CTN Charity Program Document:

6. Reporting and Feedback

6.1. Provide a summary of your experience, including any issues or bugs encountered:

6.2. Suggestions for improvements (UI, UX, functionality, documentation):

7. Final Checklist

Did you complete each of the following tasks?
Account registration and login process
Standard and on-request room booking
Group/standard discount code application
Payment process via credit card and wire transfer
Account features (Bookings, Transactions, Wish List, etc.)
CDL Card document review
CTN Partner document review
CTN Charity Program document review
Summary report with feedback